Return Policy

Clothing
Once an item has been sold it cannot be fully returned for a refund, it can only be
returned for repair or adjustments for sizing within 15 days.

Accessories
Once an item has been sold it cannot be fully returned for a refund, it can only be
returned for repair within 30 days.

Accessory repairs that we accept are as follows:
(Please note that repairs come with a fee due to the study, labor, and time it takes
for each of our pieces)
...
Discoloration of Metal Chain
Un-linking of Acrylic Chain
Minor scratches on metal surface

Other items for repair have to be reviewed through sending us an email, we will get
back to you within 7 business days with a confirmation.
...
Mia Arcenas Pieces purchased Online
For returns purchased online please send the item to our Manila Showroom

Mia Arcenas Pieces in-Store / Showroom
For returns purchased in-Store please send the item to the exact showroom location
it came from (Cebu or Manila)