Return Policy
Clothing
Once an item has been sold it cannot be fully returned for a refund, it can only be
returned for repair or adjustments for sizing within 15 days.
Once an item has been sold it cannot be fully returned for a refund, it can only be
returned for repair or adjustments for sizing within 15 days.
Accessories
Once an item has been sold it cannot be fully returned for a refund, it can only be
returned for repair within 30 days.
Accessory repairs that we accept are as follows:
(Please note that repairs come with a fee due to the study, labor, and time it takes
for each of our pieces)
...
Discoloration of Metal Chain
Un-linking of Acrylic Chain
Minor scratches on metal surface
Discoloration of Metal Chain
Un-linking of Acrylic Chain
Minor scratches on metal surface
Other items for repair have to be reviewed through sending us an email, we will get
back to you within 7 business days with a confirmation.
...
Mia Arcenas Pieces purchased Online
For returns purchased online please send the item to our Manila Showroom
For returns purchased online please send the item to our Manila Showroom
Mia Arcenas Pieces in-Store / Showroom
For returns purchased in-Store please send the item to the exact showroom location
it came from (Cebu or Manila)